Frequently asked questions
Please read our FAQ before sending us a message.
Shipping costs for orders from the Online Store depend on your location and the weight of the package. During the checkout process, you will be shown the exact cost of shipping based on this information.
At Mad4You we accept a wide range of payment methods to give you maximum flexibility. You can use the following options:
– Credit cards: we accept all major credit cards, such as Visa, Mastercard, American Express and Discover.
– Debit cards: you can use your Visa or Mastercard-enabled debit cards.
– Apple Pay: If you have an Apple device, you can make the payment quickly and securely using Apple Pay.
– Google Pay: If you have a Google Account, you can use Google Pay to complete your purchase quickly and easily.
Choose your preferred payment method during the checkout process and follow the instructions to complete the transaction.
After placing an order, it takes up to two business days to process the order and prepare it for shipment. Once shipped, the delivery time depends on the selected carrier and your location. Usually, our orders are delivered within 3 working days from the time of ordering.
Your safety is our priority. In our store, we take advanced security measures to protect your personal and financial data. We use SSL encryption protocols to ensure that sensitive information is transmitted securely during the payment process.
After placing an order on Mad4You, you will receive an order confirmation by email. After that, our team will process your order and prepare it for shipment. We will send you another update with shipping details and tracking number once your order has shipped.
Yes, we always issue an invoice for every order placed on Mad4You. The invoice will be sent by e-mail. Be sure to provide all the necessary details during the checkout process.
If you wish to return a purchased product, you can do so within 14 days from the time of delivery. Make sure that the product is in the same condition in which it was received, complete with original packaging. To start the return process, please contact us using the contact form below. We will provide you with further instructions on how to proceed with the refund. Read more on the appropriate page
Send us an email
Please note that your personal data will be treated in accordance with applicable privacy laws to ensure your security and confidentiality.